Every item we carry is hypoallergenic. 14k Gold Plated on Sterling Silver or Solid Gold pieces.
All Jewelry will be carefully inspected prior to shipping. Please feel free to message us with any issues !
Packaging
Laluv jewelry is environmentally conscious & because we want to be more sustainable we will not generate as much inventory as some other brands. I hope you guys can understand when purchasing some items. We try to reduce packaging and waste as much as possible so if you order multiple items it may still only come in one jewelry box.
Please contact us if you have special requests for boxes & packaging.
Shipping
All orders will be processed and packaged within 1-2 business days. Tracking will be updated the next business day after shipment.
Wholesale
We offer wholesale discounts! Please message us with your interest and we'll let you know the details and process.
Returns & Exchanges
If you would like to return, please contact me within 14 days after the receiving the package. Returned shipping cost will be at your own expense. Jewelry must be returned with original packaging undamaged for a full refund.
We won't be responsible for any lost or damaged goods in between transit.
Exchanges are welcomed but return shipping cost will be covered by the buyer also. Feel free to message us for exchange details.
Lost or damaged packages
Unfortunately, we are unable to take responsibility for any lost or damaged packages after packages is dropped off with the carrier. For this issue, please contact your local post office for assistance.
As a small company , Please understand that we can not refund every lost or damaged order. We apologize for any inconvenience that was caused in advance.
Returned Mail
Please make sure your delivery address is correct ! We can not offer refunds if your address is incorrect after the package is shipped.
If package is shipped back due to failed attempt delivery, I will attempt to contact you for re-delivery option.
Customs & Duties Fee
All buyers are responsible for their own customs and regulations for their country. Please be aware. order We can not be responsible after your package leaves our post office.
Thank you for stopping by!
Laluv Jewelry
Product code: 9k Solid Gold 9mm Hoop Dangle Earrings, Small CZ dangle Diamond order Hoop Huggies, Small Hoop Huggies